Tuesday, November 18, 2008

Security and Privacy on Craigslist

Millions of people buy, sell and trade goods on classified ad sites such as Craigslist. Any time there are millions of dollars changing hands between millions of people, there are going to be issues with security and privacy.

Classified ad sites such as Craigslist pose interesting challenges because your physical security could be at risk. Unlike auctions sites like Ebay, most people using classified ads meet in person to deliver the goods or services. So here are a few tips for protecting your personal security and privacy when buying and selling on classified ad sites.

Protect Your Personal Information - One risk of posting on ANY internet site is disclosing too much personal information. Personal information, such as your name, address, email and telephone number can be used by scammers for identity theft.

When posting an ad, use as much information as you can to describe the item, but put only minimal information about yourself. Never put specific information about your location, such as your address. You can do that later over the phone or via private email. The idea is to limit any information that could be used to steal your identity and provide clues to enable someone to actually find you and break in to steal the item.

The most secure way to use sites such as Craigslist is to only accept emails through their system. Never put your personal email address on a post, or it will most certainly get picked up and used by scammers. Many people who post on craigslist put their telephone number to help speed up the selling process. If you must do this, use your cell phone since your home phone also can give up your specific location. When you have sold the item, make sure you delete or remove the ad to limit the amount of time your personal information is posted on the site.

Protect Your Money - Another risk of any online trading site is the monetary scam. Never accept cashiers checks or money orders as payment. They are too easy to counterfeit. Craigslist is very good at providing warnings about this when you view and respond to posts. Always ask for cash. Be especially aware of any "overpayment" scams where someone offers to pay more for your item with a check or money order and takes a portion in cash back from you. This is one of the most common scams used on auction sites such as Ebay.

Protect Yourself - When going to view an item for sale (or when someone comes to your home or office to view an item) always have someone with you. There have already been cases where people have been assaulted after responding to an ad on craigslist. To be completely safe, you can first meet the person outside of their home to get a sense for your personal safety. If they seem suspicious or you get a bad feeling, come up with an excuse and leave. Be aware of suspicious locations, such as remote office buildings, that could put you at greater risk. If you absolutely must meet a person by yourself, tell someone else what you are going to do and when you should be back. And always keep your cell phone handy for an emergency call.

The Bottom Line

Classified ad sites such as Craigslist provide a great way to buy and sell goods and services to a local market. But be aware that meeting in person creates an entirely new set of risks. Be cautious. Reveal person information slowly. Have someone with you when you visit strangers. Sounds a lot like what our parents used to tell us about dealing with strangers. Hmm. Maybe some advice is timeless.